Terms & Conditions

Mohit Agarwal Jewellers — www.mohitagarwaljewellers.com

Before using www.mohitagarwaljewellers.com, owned and operated by Mohit Agarwal Jewellers, please read these Terms & Conditions carefully. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

Mohit Agarwal Jewellers reserves the right to modify or amend these Terms & Conditions at any time without prior notice. It is your responsibility to review this page periodically for updates. Any changes become effective immediately upon posting, and by continuing to use the website, you agree to be bound by the revised terms.

Shipping Policy

https://www.mohitagarwaljewellers.com/shipping-policy

Cancellation Policy

https://www.mohitagarwaljewellers.com/cancellation-policy

Buyback Policy

https://www.mohitagarwaljewellers.com/buy-back-policy

Exchange Policy

https://www.mohitagarwaljewellers.com/exchange-policy

1. Eligibility Criteria

Use of the website is permitted only for individuals who:

  • Are 18 years of age or older
  • Are legally capable of entering into binding contracts under the Indian Contract Act, 1872

If you access the website from outside India, you are responsible for complying with local laws to the extent applicable.

By using our website, you confirm that you meet the eligibility criteria and agree to abide by the laws of India.

2. Pricing & Payments

Prices displayed on www.mohitagarwaljewellers.com are subject to change without notice. You will be charged the price applicable on the date of purchase.

  • For orders shipped within India, payments may be made only in INR (Indian Rupees).
  • Prices shown include applicable CGST/SGST/IGST.
International Card Usage

When using an international credit/debit card:

  • The payable amount will be displayed in INR
  • Your bank may apply currency conversion charges, which will reflect on your card statement.
Identity Verification & PAN Requirements

For purchases above ₹2,00,000, a valid PAN Card must be provided.

You may be asked to submit:

  1. Government ID Proof (front & back)
  2. Address Proof matching the delivery address
  3. Front side of the payment card – only name & last 4 digits visible

Orders over ₹2,00,000 will be placed on hold until verification is completed. If:

  1. The name on the PAN does not match the billing name
  2. The PAN is not submitted
  3. Documents are unclear

…the order may be cancelled, and you will be notified.

3. PAN Card Terms & Order Confirmation

Our team may contact you via phone or email to confirm:

  • Identity
  • Order details
  • Delivery information

This process enhances security and prevents fraudulent transactions.

4. Registration

  • First Name
  • Last Name
  • Email Address
  • Mobile Number

KYC information (as defined in our Privacy Policy)

This is a one-time process, designed to make future transactions seamless.

Your information is protected and handled per our Privacy Policy.

5. Gift Cards

Mohit Agarwal Jewellers Gift Cards:

  • Can be redeemed exclusively on www.mohitagarwaljewellers.com
  • Cannot be used to purchase other Gift Cards
  • Are valid for 1 year from the date of issue
  • Cannot be revalidated, exchanged for cash, or refunded
  • Can be partially redeemed until the balance is exhausted
  • Are considered redeemed once purchased online
  • Cannot be replaced if lost, stolen, or misused

Use of Gift Cards is subject to these Terms & Conditions.

6. Site Security

Users must NOT:

  • Access data not intended for them
  • Attempt unauthorized access to servers or accounts
  • Probe or test system vulnerabilities
  • Interfere with the website’s operation (e.g., spamming, virus insertion, overload attacks)
  • Send unsolicited emails or advertisements
  • Forge headers or impersonate others

Violations may result in:

  • Legal action
  • Civil and criminal liability
  • Cooperation with law enforcement

Users must not use automated tools such as bots, scrapers, or crawlers unless they are standard web browsers.

7. Fraudulent Transactions

Mohit Agarwal Jewellers may take legal action against anyone involved in:

  • Fraudulent orders
  • Misuse of the website
  • Illegal activities

In the event of unauthorized card usage, the customer is required to notify us within 24–48 hours.

8. Disclaimer

While Mohit Agarwal Jewellers strives to provide accurate and reliable product information, minor variations may occur in weight, color, or appearance due to manufacturing tolerances and individual screen settings. All products delivered will match the described specifications, subject to standard jewellery variation limits.

Images shown online are for representation purposes and may differ slightly from the actual product due to lighting and display differences.

9. Changes to Disclaimer

Mohit Agarwal Jewellers may revise the Disclaimer at any time. Continued use of the website after updates signifies your acceptance of the revised terms.

10. Website Content

All content on the website—including text, images, code, designs, photographs, videos, and illustrations—belongs exclusively to Mohit Agarwal Jewellers.

You may not:

  • Copy
  • Modify
  • Publish
  • Distribute
  • Sell
  • Create derivative works

…from the website without written permission.

12. Limitation of Liability

To the fullest extent permitted by law, Mohit Agarwal Jewellers and its affiliates are not liable for:

  • Direct or indirect losses
  • Loss of profits
  • Data loss
  • Business interruption
  • Any damages arising from website use

Our maximum liability is limited to the amount you paid to access or use our services.

13. Reviews, Feedback & Submissions

Any comments, reviews, feedback, or suggestions submitted to us:

  • Become the exclusive property of Mohit Agarwal Jewellers
  • May be used commercially without compensation
  • Must not violate third-party rights
  • Must not be unlawful, abusive, or obscene

We reserve the right to monitor, edit, or remove such submissions.

14. Indemnification

You agree to indemnify and hold harmless Mohit Agarwal Jewellers and its affiliates from any claims, damages, or expenses arising from:

  • Your use of the website
  • Your violation of these Terms & Conditions

15. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. All disputes will fall under the exclusive jurisdiction of the courts at Noida.

16. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our control, including:

  • Natural disasters
  • Wars
  • Strikes
  • Pandemics
  • Government restrictions
  • Transportation failures

17. Termination

We may terminate or suspend your website access at any time without prior notice. Termination:

  • Does not release you from payment obligations
  • Does not limit our rights to pursue remedies

18. Contact Us

For support or clarification:

📧 support@mohitagarwaljewellers.com
☎ 073038 47700