Buyback Policy – Mohit Agarwal Jewellers

At Mohit Agarwal Jewellers, we offer a transparent and customer-friendly Cash Buyback Policy for jewellery, solitaire diamonds, and gold coins/bars purchased through www.mohitagarwaljewellers.com as well as other authorized retail stores.

General Terms

  • The buyback facility becomes eligible after 7 days from the date of purchase.
  • Customers may return gold jewellery, solitaire diamonds, precious stone jewellery, and gold coins/bars at any Mohit Agarwal Jewellers outlet, provided with a valid invoice.
  • Products may also be returned to the registered address listed on the official website.
  • Standard deductions based on prevailing gold rates will be applied to the gold component of jewellery or coins/bars.
  • The benchmark rate for gold or platinum will be the prevailing rate at the retail store or on our official website at the time of buyback.

Buyback Valuation Structure

Gold Jewellery
  • 96% of the benchmark gold rate.
Diamond Jewellery
  • 96% of the benchmark gold rate
  • 90% of the prevailing diamond carat rate (after deducting purchase-time discounts)
Era / Uncut Diamond Jewellery
  • 96% of the benchmark gold rate
  • 80% of the invoice value of uncut diamonds (after discount deductions)
Precia / Precious Stone Jewellery (Ruby, Emerald, Sapphire)
  • 96% of the benchmark gold rate
  • 0% of the invoice value of precious stones (after discount deductions)
Solitaire Loose Diamonds
  • 90% of the prevailing diamond carat rate (after deducting discounts at purchase)
Solitaire Diamond-Studded Jewellery
  • 96% of the benchmark gold rate
  • 90% of the prevailing diamond carat rate (after discount deductions)
Platinum Jewellery
  • 90% of the benchmark platinum rate
  • 90% of the prevailing diamond carat rate (after discount deductions)
Gold Coins
  • 96% of the benchmark gold rate.
Silver Articles
  • 90% of the benchmark silver rate for 92.5 purity
  • 75% of the benchmark silver rate for 80 purity

Required Identification for Gold Selling

Customers must present two valid identity proofs from the following:

  • Electoral ID
  • Aadhaar Card
  • Driving Licence
  • Passport
  • PAN Card

Fair Valuation

Our buyback process ensures customers receive fair pricing based on:

  • The prevailing gold, silver, and platinum rates at our retail stores
  • Adjusted values (“Prevailing Price”) = Gross price minus the percentage discount applied during purchase

Approval & Quality Evaluation

  • All buyback and exchange requests undergo a detailed quality inspection by our Quality Department or an accredited laboratory.
  • This evaluation may take up to 4 working days.
  • The final buyback amount will be determined only after completion of this assessment.
  • Mohit Agarwal Jewellers reserves the right to determine the final buyback value based on product condition, authenticity, and market factors.

Payment Terms

  • Buyback payments will be issued only through account-payee cheque or RTGS/NEFT.
  • Processing may take 7–10 days.
  • Payments will be made only in the name of the original customer as per the invoice—no third-party payments are permitted.

Policy Variations

Specific products or promotional periods may carry modified buyback terms.

Rights & Legal Jurisdiction

  • Mohit Agarwal Jewellers retains full discretion to approve or deny buyback/exchange requests
  • Modify policy terms without prior notice
  • All disputes fall under the jurisdiction of the competent courts at Noida

For assistance, please contact our customer support team at support@mohitagarwaljewellers.com or visit your nearest store.